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Quality Compliance Turnaround

Situation

Fortune 50 customer found company non-compliant and un-responsive

 

Organized staff and key leads to address gaps

Facility improvements $100M

Developed and implemented Quality Management System

Documented procedures:  HACCP, GMP’s, SSOP, Master Sanitation Schedule, On Line and Post Production Testing, Environmental Testing, Pest Control, Allergen Control, Lot Tracking, Positive Release, Mock Recall, Security, Supplier Assessment, Change Control

Implemented team based, self audits

Statistical Process Control on line

Trained plant personnel

 

Outcome:

Changed the quality culture

Changed from reactive to proactive operation

Achieved NQS1; rated best co-packer by same Fortune 50 customer